This privacy policy describes how your personal information is collected, used, and shared when you visit info@twinkystore.nl (the “Site”) or make a purchase there.

Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. In addition, when you visit the Site, we collect information about the individual web pages or products you view, which websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:
- “Cookies” are data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions that occur on the Site and collect data such as your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

When you make or attempt to make a purchase through the Site, we also collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and telephone number. We refer to this information as “Order Information.”

In addition to purchasing, we also collect your email address if you choose to sign up for our newsletter, so that we can keep you informed about website news and new products.

When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

How do we use your personal information?

We generally use the Order Information we collect to fulfill orders placed through the Site (including processing your payment information, arranging shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- to screen our orders for potential risks or fraud; and
- When this is consistent with the preferences you have shared with us, to provide you with information or advertising relating to our products or services.

We use the Device Data we collect to help us screen for potential risks and fraud (in particular your IP address), and more generally to improve and optimize our Site (for example, by generating analyses of how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Right to restriction of processing

You always have the right to restrict the processing of the data that we process (or have processed) and that relates to you or can be traced back to you. You can submit a request to this effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send a confirmation to the email address we have on file confirming that the data will no longer be processed until you lift the restriction.

Article 18 GDPR

Right of access

You always have the right to access the data that we process (or have processed) and that relates to you or can be traced back to you. You can submit a request to this effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send a copy of all the data to the email address we have on file, together with an overview of the processors that hold this data and an indication of the category under which we have stored it.

Article 15 of the GDPR

Right to rectification

You always have the right to have the data that we process (or have processed) and that relates to you or can be traced back to you, amended. You can submit a request to this effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send a confirmation to the email address we have on file confirming that the data has been amended.

Article 16 GDPR

Sharing your personal information
We share your Personal Information with third parties to help us use your Personal Information as described above. For example, we use Shopify to power our online store -- you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. We also use GeoJS to determine which country you are from, to better understand you and provide you with exclusive offers. You can view their privacy policy here.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, you can visit the educational page of the Network Advertising Initiative ("NAI") at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.

Do Not Track
Please note that we do not change the way we collect and use data on our Site when we detect a Do Not Track signal from your browser.

Your rights

- Right to data portability

You always have the right to have the data we process or have processed on your behalf that relates to you or can be traced back to you processed by another party. You may submit a request to this effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send copies or reproductions of all data concerning you that we have processed or that other processors or third parties have processed on our behalf to the email address known to us. In all likelihood, we will no longer be able to continue providing our services in such a case, because the secure linking of data files can no longer be guaranteed.

- Right to object and other rights

Where applicable, you have the right to object to the processing of your personal data by or on behalf of www.twinkystore.nl. If you object, we will immediately stop processing the data pending the resolution of your objection. If your objection is justified, we will provide you with copies and/or reproductions of the data we process or have processed on our behalf, and then permanently stop processing it. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in a way that makes this right applicable. If you believe that we do, please contact our privacy contact person.

Articles 21 and 22 of the GDPR

Data retention
When you place an order through the Site, we retain your Order Information for our records unless and until you ask us to delete this information.

Changes
We may update this privacy policy from time to time, for example to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Minors
The Site is not intended for individuals under 12 years of age.

Contact us
For more information about our privacy practices, if you have any questions or wish to file a complaint, you can contact us by email at info@twinkystore.nl or by post at the address provided below:

Twinky